The data we collect and use:

• Your name, address, phone number and email address so we can contact you to begin our eligibility assessment;

• Proof of identity which we will send to you over email or text message and ask you to sign the data consent form digitally to enable us to cross check your eligibility with the Department for Work and Pensions (DWP) or your relevant local authority;

• A document to show proof of benefits supplied to you by the DWP and HMRC; you can delete any irrelevant information on this paperwork before sending it to us;

• In certain cases; the nature of your right to occupy the premises;

• In certain cases we will also need your date of birth and will explain why if we need this information.

Use of your data

Under the following GDPR guidelines 2018 ‘lawful bases’, we use your data;

(a) With your Consent: In order to find out if you qualify for grants to help with / cover the cost of your energy efficient installation;

(b) Under Contract: the processing is necessary to do preliminary assessment before entering into a contract;

 (f) And with your Legitimate interests: the processing is necessary for us, ECS Ltd, to check your eligibility with the third party (Energy Saving Trust, OFGEM, HMRC, Local Authority)

Sharing your data

In order to fulfil our duties to install your energy efficient measure we will share your personal data with:

• The DWP to determine your eligibility status. Or, with your permission (if you aren’t eligible through being in receipt of State Benefits) submit a flexible eligibility proposal to your Local Authority;

• OFGEM, through the Energy Saving Trust, in order to share your data with auditors contracted to confirm your installation meets the required standards and is in accordance with the requirements of the scheme;

• The Department of Business, Energy and Industrial Strategy to analyse uptake of the scheme and where appropriate, to make improvements to the ECO Scheme. 

*The full Privacy Policies of the third parties involved in the scheme can be found here:

• Data Match: https://datamatch.est.org.uk/

• DWP: https://www.gov.uk/government/organisations/department-for-work-pensions/about/personal-information-charter

• HMRC: https://www.gov.uk/government/publications/data-protection-act-dpa-information-hm-revenue-and-customs-hold-about-you/data-protection-act-dpa-information-hm-revenue-and-customs-hold-about-you

• ICO: https://ico.org.uk/

• OFGEM: https://www.ofgem.gov.uk/publications-and-updates/eco3-privacy-notice

(ECO) Your information is not used:

• to make automatic decisions, ie decisions made solely by automated means without any human involvement;

• or for profiling, ie automated processing of personal data to evaluate certain things about an individual eg direct marketing.

Data access or amendment

Under UK law you have the rights to:

• A copy of any personal data we hold

• Confirmation that we are processing and information about how we are using it

• Have your data amended

• Have your data deleted, in certain circumstances

• Have your data processing restricted

• To complain to the Information Commissioner’s Office – www.ico.org.uk/concerns 

Who we are

This website www.ecsltd.co.uk is brought to you by Eco Compliance Services LTD, which is a company registered in England and Wales under company number 13257514.

Eco Compliance Services Ltd (“us”, “we”, or “our”) operates the www.ecsltd.co.uk (“service”).

What personal data we collect and why we collect it

Contact Forms

When agreeing to our privacy policy, you understand that when submitting our contact form, request a callback form, and application form, that we will contact you using the details provided in the form. e.g. Name, Telephone Number and Email address. We do not share your data on to third party companies.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Links to other websites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Changes to this policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy

Data Breach Notification

Organizations must notify the relevant supervisory authority without undue delay (within 72 hours) after becoming aware of a personal data breach, unless the breach is unlikely to result in a risk to individuals' rights and freedoms.

Contact Us

If you have any questions regarding this policy, please do not hesitate to contact us on 0800 7797224.

For the purpose of Data Protection Laws, the data controller is simply Eco Compliance Services Ltd., registered company number 13257514. If you want to request more information regarding data protection you should contact us using the following details:

FAO Data Protection Officer

Eco Compliance Services Ltd.
Unit 31 Albion Industrial Estate,
Endemere Rd,
Coventry,
CV6 5PY

Notes:

We regularly review our privacy notices. This notice was last updated on 31st May 2023. During this update we made changes to align the wording with the General Data Protection Regulation and Data Protection Act September 2021.